These Terms and Conditions (Conditions) set out the basis on which The Nolita Express (as defined below) will provide accommodation and other products and services to Guests (as defined below). By making a Booking (as defined below) the Guest agrees to comply with these Terms and Conditions.

1. INTERPRETATION

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

"Arrival Date" means the date on which the Guests’ stay at the hostel is due to commence, as per the Booking Details

"Booking" means the reservation by the Guest of accommodation and any other products and services detailed in the Booking which is accepted by The Nolita Express.

“Booking Details” means the details of the Booking including the number of Guests, the number of rooms required, the duration of the Guests stay at the Hostel and any other products and/or services to be included in the Booking

“Charges” means the charges payable by the Guest in connection with the Booking

“Contract” means the contract between the Guest and The Nolita Express in relation to the Booking

“Guests” means the person who makes the Booking and any third parties they invite to the Hostel in connection with the Booking

“Hostel” means the hostel owned or operated by The Nolita Express

“Reservation” means the booking of a service, facility, or property on a nightly basis from 3 PM on the Check-in date to 10 AM on the Check-out date.

2. BOOKINGS

2.1 Guests can request Bookings via The Nolita Express website or by contacting reserve@nolitaexpress.com

2.2 When requesting Bookings, Guests will be required to provide identification information including, but not limited to, their name, address, contact telephone number and email address.

2.3 No request for a Booking should be deemed to be accepted unless and until The Nolita Express confirms its acceptance and provides a booking reference, at which point the Contract will come into existence.

2.4 All reservations are required to be made in advance. Guests who do not have a reservation will not be let in by security, and walk-ins will not be accepted.

2.5 The Nolita Express will use its reasonable endeavors to accommodate any request from the Guest to change the Booking Details, but any request to change the dates or length of stay or add products and/or services will be subject to availability and may incur a fee. The fee amount will be communicated to the Guest at the time of the request. Any difference in rates between the original and new reservation dates will also be applied.

2.5.1 Multiple changes to reservation may incur additional fees and are subject to approval. We reserve the right to limit the number of changes permitted per reservation.

2.5.2 For reservations labeled as non-refundable or with special conditions, changes may not be permitted, or may incur significant fees, as specified in the original booking terms.

2.6 The Nolita Express does not allow bookings made for a period of stay over 14 days.

3. FEES AND PAYMENT

3.1 The Charges will be as quoted by The Nolita Express to the Guest upon the Guest’s request for a Booking.

3.2 All prices are subject to additional State and City taxes.

3.3 Unless otherwise agreed by The Nolita Express, the Charges only cover the provision of accommodation at the Hostel.

3.4 Guests will be informed of the amount of the Additional Charges before they are incurred.

3.5 Guests must provide a valid Debit or Credit Card details via which payment of the Charges or the balance of the Charges (as the case may be) and any Additional Charges can be taken at the time of booking.

3.6 If not prepaid in full at time of booking the balance of the Charges will be charged automatically by The Nolita Express 5 (five) days before arrival, with the card used when making the reservation. Any Additional Charges must be paid either as they are incurred or, at The Nolita Express’ option, upon the Guest checking out at the Hostel.

3.7 The Nolita Express reserves the right to pre-authorize credit cards without any written approval from the Guest.

3.8 By booking with The Nolita Express, Guests authorize The Nolita Express to place a hold on their payment method for the amount of the damage deposit. This hold will be placed at the time of check-in and will be released after check-out, subject to the conditions outlined below:

3.8.1 The damage deposit hold serves as security for any damages, excessive cleaning charges, or other liabilities incurred during Guests stay. If any such costs arise, the corresponding amount will be deducted from the hold.

3.8.2 If no damages, excessive cleaning, or other charges are identified, the hold on the Guest’s payment method will be released within 7 business days after check-out. The exact time frame for the release may vary depending on the financial institution.

3.8.3 If any deductions are made from the damage deposit hold, Guests will be notified in writing, with an itemized list of the charges and the reasons for them.

3.8.4 If the damage or charges exceed the amount of the hold, Guest will be responsible for paying the additional amount. Failure to settle these charges may result in further action, including legal proceedings.

3.9 The following payment methods are accepted by The Nolita Express

3.9.1 Credit and Debit Cards

American Express, Visa and Mastercard

3.10 The Nolita Express does not accept cash and does not offer cash refunds. Any account credits are at our discretion.

4. CANCELLATIONS

4.1 Non-refundable reservation: Non-refundable

4.2 Refundable/Standard/Flexible reservation: Full refund if cancelled 5 days before arrival.

4.3 Where the Guest has been offered a discounted rate on condition that the Booking becomes non-refundable upon cancellation then, provided the Guest has been informed of such Condition, in the event of cancellation or modification of the Booking, all Charges applicable to that Booking remain payable in full.

4.4 If the Guest fails to give sufficient notice of cancellation or fails to arrive (no show) at The Nolita Express, the entire Booking will be deemed cancelled and the Guest will have to pay the full amount of the stay.

4.5 The Nolita Express may at any time cancel a Booking if the room becomes unavailable due to circumstances outside The Nolita Express’ control in which case The Nolita Express will offer the Guest the option to rebook for the future at no additional charge.

4.6 The Nolita Express may at any time cancel the Booking if the payment details provided by the Guest are invalid and the Guest fails to provide alternative valid details.

5. CHECK IN AND CHECK OUT

5.1 The standard check-in time is 3:00 PM local time. Guests are expected to arrive at the premises no earlier than this time. Early check-in must be requested and approved at least 24 hours before Guest’s scheduled check-in time. Early check-ins are subject to availability and may incur additional charges, which will be communicated at the time of request.

5.2 The standard check-out time is 10:00 AM local time. Guests are required to vacate the premises by this time. A grace period of 30 minutes may be granted beyond the check-out time at our discretion. After this period, additional charges will apply.

5.2.1 Later check-out times may be possible by prior arrangement with an additional charge and subject to availability. In the absence of such prior arrangement, failure to check-out by 10:00 AM may result in the Guest being charged for an additional night’s accommodation at the standard applicable rate.

5.3 Guests are required to follow all check-out procedures, including returning towels, keys, and any other items provided. Failure to comply may result in additional charges.

6. HOSTEL RULES

6.1 Guests are required to present valid identification in the form of a Driver License or Passport upon check-in. Failure to provide the necessary documents may result in denied access to the premises.

6.2 Quiet hours are in effect from 9 PM to 9 AM, 7 days a week. Guests are expected to maintain a low noise level at all times to ensure a peaceful environment for all. Activities that generate excessive noise, such as loud music, shouting, or any other disruptive behavior, are strictly prohibited at all times. This applies to both indoor and outdoor areas of the premises. Non-compliance with the quiet hours policy may result in immediate action, including but not limited to, warnings, fines, and possible termination of the reservation without a refund.

6.3 Smoking and the use of illegal drugs are strictly prohibited on the premises. This includes, but is not limited to, all indoor areas, outdoor areas, balconies, and common spaces. Violations of the no smoking or drug use policy may result in immediate action, including but not limited to, fines, eviction from the premises, and forfeiture of any security deposit or payments made. Cleaning fees may also be applied to remove smoke or drug odors from the premises.

6.4 Guests are required to conduct themselves in a reasonable and responsible manner at The Nolita Express and must not act in any way which may disturb other guests.

6.5 The Nolita Express does not accept bookings made by those under the age of 18. Failure to adhere to this rule will result in automatic Cancellation with no refund given.

6.6 Beds are strictly single occupancy. The reserved accommodation is intended for use by one individual, and no additional guests are permitted. Any attempt to accommodate additional guests without prior authorization may may result in immediate action, including but not limited to, fines, eviction from the premises, and forfeiture of any security deposit or payments made.

6.4 The Guest will be responsible for any loss or damage caused at the Hostel by Guests or visitors of the Guest. The Guest may be liable for The Nolita Express reasonable cost of repairing, cleaning, or replacing any property of The Nolita Express which is damaged, soiled or lost by a Guest.

7. FOOD AND DRINK

7.1 Unless otherwise agreed by The Nolita Express, the Charges do not include any food or drink.

7.2 Storing or consuming food inside the room is strictly prohibited. This rule applies to all types of food and beverages, except for water. Guests are required to consume all food and beverages in designated eating areas provided by the property. Information about these areas will be provided upon check-in.

8. DISABLED GUESTS

8.1 Please be advised that The Nolita Express property does not have an elevator. Guests with mobility impairments or requiring wheelchair access may find our accommodations unsuitable, as rooms are accessible only by stairs. The Hostel is not equipped to meet accessibility needs for disabled guests, and we recommend that individuals requiring such amenities make alternative arrangements. The Hostel shall not be held liable for any inconvenience caused due to the lack of accessibility features.

8.2 Customers with any special requirements pertaining to a disability should inform the management team prior to the Arrival Date by contacting reserve@nolitaexpress.com

9. The Nolita Express LIABILITY

9.1 Nothing in these Conditions purports to limit or exclude the The Nolita Express’ liability for:

(a) death or personal injury caused by the negligence of The Nolita Express its employees, subcontractors or agents;

(b) fraud or fraudulent misrepresentation; or

9.2 If The Nolita Express breaches these Conditions or is negligent, it is responsible for the loss of damage suffered by the Guest that is a foreseeable result of the breach of negligence but are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of The Nolita Express’ breach of these Conditions or if they were contemplated by The Nolita Express and the Guest when they entered into the Contract.

9.3 The Guest agrees that The Nolita Express is only supplying its facilities, products and services to the Guest for private use and have no liability to the Guest for any loss of profit, loss of business, business interruption or loss of business opportunity.

10. PERSONAL DATA

10.1 The Nolita Express’ treatment of Guests data follows the US General Data Protection Regulations.

10.2 The Guest hereby consents to The Nolita Express collecting of the Guests personal data such as name, surname, email address, social security number, phone number, address, contact information, details of the bank account number and IP number.

10.3 The personal data is used by The Nolita Express for the performance of the Contract, for marketing and as a basis for statistics and for The Nolita Express’ product development. The Nolita Express has the right to share your personal data with its partners for advertisement and promotion.

10.4 The personal data may be analyzed and grouped for the selection, prioritization and planning of the marketing of The Nolita Express, so-called profiling.

10.5 As a Guest of The Nolita Express, you agree to receive marketing information via mail, telephone, or e-mail and text messages, and other digital channels.

10.6 Personal information is disclosed to US authorities only when it is required by law or official order.

11. GENERAL

11.1 The Guest’s rights as a consumer under consumer protection legislation from time to time in force shall not be affected by these Conditions.

11.2 The Nolita Express may transfer its rights and obligations under the Contract to another organization but will always inform the Guest if this happens and this will not affect the Guest’s rights under the contract.

11.3 The Nolita Express will not be liable to the Guest for any failure to perform or delaying in performing its obligations where such failure or delay is due to an event outside The Nolita Express’ control (including without limitation, extreme adverse weather, industrial action, or natural disaster). If such an event prevents The Nolita Express from fulfilling the Booking, either party may cancel the Contract.

11.4 The Nolita Express may, from time to time, change these Conditions without notice. However, the version of these Conditions in force at the time of the Booking will continue to apply to the Contract. Guests are advised to check The Nolita Express’ website for the latest version of these Conditions before making a Booking.

11.6 No failure by The Nolita Express to enforce these Conditions shall constitute a waiver of the right to subsequently enforce that provision or any other provision of these Conditions. Such failure shall not be deemed to be a waiver of any preceding or subsequent breach and shall not constitute a continuing waiver.

11.7 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.

11.8 These Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of New York State will have jurisdiction to deal with any disputes (including in relation to non-contractual matters) arising in connection with it.

11.9 No person who is not a party to the Contract will have any rights in connection with it.

12. PROHIBITION OF ADDRESS CHANGE TO HOTEL PREMISES

12.1 Guests are prohibited from using the Hostel’s address as their personal or business address for any official or legal purposes. The Hostel does not permit the use of its address for the registration of personal identification documents, mail correspondence, or any official purposes. Any breach of this condition may result in the cancellation of the booking, and guests may be required to vacate the premises immediately. The Hostel reserves the right to refuse delivery of mail or packages addressed to guests in violation of this clause.

13. GROUP BOOKINGS

13.1 Booking of 4 people or more will be considered as group bookings.

13.2 Special group terms and conditions will apply. Please contact our group reservations team for more information: reserve@nolitaespress.com